Store Policies
Please use the online shopping cart to place orders. But don't hesitate to call our toll-free support line for pre-order questions: 1-800-668-5280.
Our normal business hours are 10:00 AM to 6:00 PM (CST) Monday through Friday.
We ship to the United States Only.
We are unable to accept credit cards issued by banks outside of the United States or prepaid gift cards issued by credit card companies.
Paypal
If you want items shipped to an address other then where the billing statement gets sent to for the credit card please use Paypal which allows you to safely ship to any address you want. By using the change shipping address ability of Paypal this protects merchants from fraudulent transactions. Also, by using Paypal your credit card is only entered into Paypal and is kept separate from the rest of the internet. This makes ordering over the internet much safer for you and the merchant. To signup for a Paypal account click Here. To learn how to change the shipping address for your Paypal account click Here. If your shipping to a second address make it safer for you and the merchant and get a Paypal account which allows you to ship to any address you want.
See site: Terms Of Use
See site: Privacy Policy
Returns
All returns for credit must be started within 10 days of delivery. Special orders and sale items may not be returned. We only accept unused products in original condition with original packaging for return. The returned item must be able to be resold as new. Boots, frames, wheels or bearings may not be mounted in any way to qualify for a credit. Boots may not be molded to qualify for a credit.
All product returns except size exchanges will require a 15% restocking fee. For size exchanges there are no restocking fees. Shipping cost for any returned items are the sole responsibility of the customer. When your returned item has been received you will be credited for the item minus the restocking fee. If your returning equipment that initially had free shipping the initial shipping charge will be deducted from the amount credited back to you.
For exchanges due to fit the credit card on file will be charged for return shipping. For exchanges due to fit where Paypal was used for the initial purchase, a Paypal money request will be sent to you to pay for return shipping back to you.
PCI Compliance
Below is our PCI compliance seal (click on the seal to see our up to date compliance). To get this seal a business has to prove credit card info is properly collected and stored to protect the credit card holder against fraud. Nett Racing has passed all tests concerning collection and storage of credit card data.
See Customer Feedback: Here
You can buy Nett Racing Gift Certificates: Here
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