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Store Policies

Our normal business hours are 10:00 AM to 6:00 PM (CST) Monday through Friday.

         We ship to the United States Only.

We are unable to accept credit cards issued by banks outside of the United States or prepaid gift cards issued by credit card companies.

                              Paypal

If your paying with Paypal and want items shipped to any address other then the main address on the Paypal account click Here for instructions on how to add a gift address to your Paypal account. This will protect you and the merchant from fraudulent transactions. If you want items shipped to an address other then the billing address for any transaction I would suggest getting a Paypal account and add a gift address to your Paypal account. That way your credit card is only entered into Paypal and is kept off of the rest of the internet. Most merchants for credit card purchases will refuse to ship to any address other then where the billing statement gets sent to for the credit card. But when using the gift address ability of a Paypal account that fixes all those credit card billing address, shipping address problems. If your shipping to a second address, make it easer for the merchant and yourself, get a Paypal account and use the gift address option.

See site: Terms Of Use
See site: Privacy Policy

Returns

All returns for credit must be started within 10 days of delivery. Special orders and sale items may not be returned. We only accept unused products in original condition with original packaging for return. The returned item must be able to be resold as new. Boots, frames, wheels or bearings may not be mounted in any way to qualify for a credit. Boots may not be molded to qualify for a credit.

All product returns except size exchanges will require a 15% restocking fee. For size exchanges there are no restocking fees. Shipping cost for any returned items are the sole responsibility of the customer. When your returned item has been received you will be credited for the item minus the restocking fee. If your returning equipment that initially had free shipping the initial shipping charge will be deducted from the amount credited back to you.

For exchanges due to fit the credit card on file will be charged for return shipping. For exchanges due to fit where Paypal was used for the initial purchase, a Paypal money request will be sent to you to pay for return shipping back to you.

PCI Compliance

Below is our PCI compliance seal (click on the seal to see our up to date compliance). To get this seal a business has to prove credit card info is properly collected and stored to protect the credit card holder against fraud. Nett Racing has passed all tests concerning collection and storage of credit card data.





See Customer Feedback: Here

You can buy Nett Racing Gift Certificates: Here