Store Policies
Please use the online shopping cart to place orders. But don't hesitate to call our toll-free support line for pre-order questions: 1-800-668-5280.

Our normal business hours are 10:00 AM to 6:00 PM (CST) Monday through Friday.

We ship to the United States Only.

If your from outside the U.S. look at using a mail forwarding service to ship to your international address:

USA2ME - Receive and ship USA items anywhere in the world.

US Global Mail - We know a thing or two about international mail and shipping!

Planet Express - Shop in the USA, Ship Worldwide.

iPostal1 - Save up to 80% on international shipping from the U.S..



Paying with Credit Cards

If you want to ship to an address other then the credit card billing address run your card through the Paypal guest checkout. When in the cart click on the yellow "Check out with Paypal" button. On the next page enter your credit card and billing address info. Then uncheck the box that says "Ship to my billing address" and enter the address you want the parts shipped to. We will ship to the shipping address you entered.

3 Click Ordering
If you have a Paypal acount, just put the parts you want in the cart, click on the yellow pay with Paypal button and it's 3 clicks and your done. No need to type in your name, address, phone number, etc. Put the parts in the cart, 3 clicks, done.


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Returns

All returns for exchange or credit must be started within 14 days of delivery. Special orders and sale items may not be returned. We only accept unused products in original condition with original packaging for return. The returned item must be able to be resold as new. Boots, frames, wheels or bearings may not be mounted in any way to qualify for a credit. Boots may not be molded to qualify for a credit.

All product returns except size exchanges will require a 15% restocking fee. For size exchanges there are no restocking fees. Shipping cost for any returned items are the sole responsibility of the customer. When your returned item has been received you will be credited for the item minus the restocking fee. If your returning equipment that initially had free shipping the initial shipping cost will be deducted from the amount credited back to you. As long as there is profit to take the initial shipping cost out of we will cover the initial shipping cost. But, if there is a return there there is no profit to take the initial shipping cost out of.

For exchanges the credit card on file will be charged for return shipping. For exchanges where Paypal was used for the initial purchase, a Paypal money request will be sent to you to pay shipping back to you.

PCI Compliance

Below is our PCI compliance seal (click on the seal to see our up to date compliance). To get this seal a business has to prove credit card info is properly collected and stored to protect the credit card holder against fraud. Nett Racing has passed all tests concerning collection and storage of credit card data.
See Nett Racing Customer Feedback: Here
Toll Free Support Line:1-800-668-5280
Visa, Mastercard, American Express, Discover, Paypal
Hours: Monday - Friday 10am - 6pm
Trustwave PCI Compliance
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