Please use the online shopping cart to place orders. But, don't hesitate to email us at: support@nettracing.com or call us at 1-800-668-5280 with any pre-order questions.
Our normal business hours are 10:00 AM to 6:00 PM (CST) Monday through Friday.
We ship to the United States Only.
If your from outside the U.S. look at using a mail forwarding service to ship to your international address:
USA2ME - Receive and ship USA items anywhere in the world.
US Global Mail - We know a thing or two about international mail and shipping!
All returns for exchange or credit must be started within 14 days of delivery. Special orders and sale items may not be returned. We only accept unused products in original condition with original packaging for return. The returned item must be able to be resold as new. Boots, frames, wheels or bearings may not be mounted in any way to qualify for a credit. Boots may not be molded to qualify for a credit.
All product returns except size exchanges will require a 15% restocking fee. For size exchanges there are no restocking fees. Shipping cost for any returned items are the sole responsibility of the customer. When your returned item has been received you will be credited for the item minus the restocking fee. If your returning equipment that initially had free shipping the initial shipping cost will be deducted from the amount credited back to you.
For exchanges the credit card on file will be charged for return shipping. For exchanges where Paypal was used for the initial purchase, a Paypal money request will be sent to you to pay shipping back to you.
